Customer Testimonials

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Google May 18, 2022

They took care of me

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Google May 16, 2022

Nick in service was Professional, Courteous and friendly. I am always impressed with the service department on how they treat me and my 370z Nismo.

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Cars May 11, 2022

I?ve had my car serviced for 11 years here. Great group of employees. I like that the entire car is checked each time I come in.

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Cars May 10, 2022

I had an excellent leasing experience at Kan Ganley Nissan Medina, everyone was very friendly, welcoming and knowledgeable about the process especially Conner schoonover (sales consultant) I would definitely recommend this place and will be back when I?m ready for a new lease or if my car needs service. Thank you.

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Google May 7, 2022

Service writer was great and straight forward with me. Service was completed faster than I thought. Great experience. Thank you.

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Google May 7, 2022

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Google May 6, 2022

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DealerRater May 3, 2022

Rose was awesome! She was very helpful in finding me the perfect car to match what I was looking for! She is fantastic saleswoman!

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Google May 3, 2022

It was nice! they helped me to get out of a Lease the was a problem for me and get me a 2022 SUV. And that was beautiful. You guys need to see Conner Schoonover. Well my problem it was I don't have money to take a plane with my family for vacation we drive to the vacation.and I just got in to the dealership for a oil change on my 2020 pathfinder the was the Lease.well after see what he got for me he help me to buy for me a 2022 pathfinder now I don't have to ...

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Google Apr 30, 2022

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Google Apr 26, 2022

Sales Dave, Rose and Connor were excellent. NIck Bena in service was good to work with, and the cashiers are always pleasant. Ken has a fine group at this dealer I will be back to work with them in sales at lease end

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Google Apr 23, 2022

I cannot complain about Ken Ganley Nissan, from sales down to service 10/10 recommend! (Vincent serviced my tire & did an awesome job!)

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DealerRater Apr 22, 2022

It was a great experience, friendly staff. Ron Zurek was a good salesman he really worked with me to get the car I was looking for. I would highly recommend Ron at Ken Ganley Nissan.

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Cars Apr 20, 2022

I?ve leased cars for 9 years from this dealership and it?s been a great all around experience. I decided to buy out my last lease and it went smoothly. Everyone is so friendly and when I decide to buy new or lease again, I will definitely go back.

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Cars Apr 16, 2022

Very satisfied , will continue to get my car serviced at Nissan Ganley in Medina.

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Google Apr 15, 2022

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Google Apr 14, 2022

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Google Apr 12, 2022

Just renewed my lease with Ganley Nissan in Medina with Rose my sales rep doing all the work. She found me the 2022 car I want, we got the deal done, and I am happy! Rose will see to it that everything is clear and fully understandable with knack of keeping things simple. Highly recommend this place.

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Google Apr 8, 2022

Took our Nissan in for routine maintenance and Chris was great. Car went in on time and came out when promised, all the work was done at a fair price and Chris went over the details of other recommended service.

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Google Apr 5, 2022

Thank you to Nick Cleer of Ken Ganley Nissan in Medina, OH for a great buyer experience! Nick was very kind, insightful, and helpful through the entire process of purchasing my 2019 Nissan Altima. I would highly recommend reaching out to him if you’re looking to buy or lease a new vehicle in the near future.

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Google Apr 2, 2022

Definitely love this location

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Google Apr 2, 2022

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Google Mar 31, 2022

Very good 👍🏼👍🏼👍🏼

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Google Mar 29, 2022

Service advisor friendly. Explained everything very well. Was not pushy. Let me make my own decisions. Waiting area very comfortable. Free coffee and snacks.

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Google Mar 26, 2022

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DealerRater Mar 21, 2022

Shane and Chris were very helpful. They kept me informed and followed up with me regarding my service visit. My sales specialist Rose was a great help as well. I highly recommend all three of them.

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Google Mar 20, 2022

Ethan, Antwon, Felix and everyone else at Ganley Nissan went beyond my expectations and made my car buying experience one I will never forget. I wish all dealerships treated customers the way I was treated. Excellent job Ganley Nissan!

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Google Mar 19, 2022

Great experience

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Google Mar 18, 2022

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Cars Mar 14, 2022

Ethan had all of my paperwork completed so that the process was quick and easy once I got there. Everyone was easy to work with and explained everything in detail.

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Google Mar 9, 2022

So far I would send anyone I know to their Nissan service center. I have only been there 2 times but plan on them becoming my service center. I have a Armada & a Jeep & at this time will be serviced at their place when needed.

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Cars Mar 6, 2022

Basically it was a painless process, all in all you still spend a lot of time at the dealership.

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Google Mar 6, 2022

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Google Mar 4, 2022

Best service department I have ever been to. Amazingly efficient and fast with communications and work.

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Google Mar 3, 2022

Outstanding communication and service from Jacob, Esther and Felix. 10 out of 10!

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Google Feb 28, 2022

The service department is absolutely outstanding.

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Google Feb 25, 2022

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Cars Feb 23, 2022

The service department did a great job working me in and completing the service in a timely manner at a reasonable price,

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Cars Feb 22, 2022

Nick and his crew were awesome in the service department. Forthright and quick.

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Google Feb 21, 2022

Was able to have some maintenance work done with the recall work on the same day😁

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Google Feb 20, 2022

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Google Feb 18, 2022

Awesome experience. Recommend to a friend that will be stopping by. My young salesman was great.

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Cars Feb 16, 2022

Was greeted promptly and my vehicle was taken care of in a timely manner.

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Google Feb 15, 2022

I had a good experience with Rose when buying out my lease. She is very organized and returned my calls and texts promptly. The process went quickly and she was great at informing us about the next steps. My car had tape on the wheel covers and because I picked it up at night, I didn’t notice it for a couple of weeks and basically put it off for the length of the lease. Rose made sure the covers were taken care of and are gleaming. Thank you for great service, Rose.

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Google Feb 7, 2022

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Google Jan 24, 2022

I am on my 4th Nissan lease. The service is great from sales to service department. I usually deal with Nick in the service department and I most recently worked with Rose in sales and she was fantastic. The wonderful service is why I will continue to return to Ken Ganley Nissan.

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Google Jan 23, 2022

Although my lease is now "one year old" (out of three), I have just recently passed the 3,000 mile mark. Accordingly, I took the car in for service as specified in the warranty. I apparently overlooked that the free maintenance ended after one year and paid for the service which on all five of my previous leases was part of the warranty. (My bad!). As always, I was satisfied with the service work. The Ganley Service Department does great work and is extremely helpful and courteous to customers. Pat them on the back.

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Cars Jan 21, 2022

Pleasant, knowledge personnel. Rose explains car and features very well. Purchasing process went smoothly.

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Google Jan 21, 2022

Friendly staff, knowledgeable service department. Highly recommend Ken Ganley Nissan for sales and service.

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Google Jan 19, 2022

Felix is the best . I got 2 first car from him with the best help and we were happy . 3 years later We went back to get another car with his offer to help us even though he is no longer a sell man anymore. I'm appreciated him alot. The customer service here is always wonderful.

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DealerRater Jan 18, 2022

As always top notch service by Chris (service advisor), Shane (technician) and my sales associate Rose. I was kept informed and followed up to ensure I was happy. Thank you!

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Google Jan 11, 2022

Jimmy was awesome

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Cars Jan 8, 2022

Everybody is very friendly and they make you feel very welome. The maintenance performed on my van is thorough. I trust their work and will take it to no other mechanics shop. Last of all but not least are the very reasonable prices. Thank you Ken Ganley Nissan.

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Google Jan 5, 2022

Friend ly and. Clear about work.

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Google Jan 2, 2022

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Google Jan 1, 2022

Fantastic service. There was a very smooth transition from one lease vehicle to another. Rose is a super organized representative and made our trip totally awesome. We will definitely return in three years to lease our 6th Rogue. Yes, that is correct. We have been leasing since 2010 and have never had any issues with any of the vehicles. Keep up the good work!

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Google Jan 1, 2022

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Google Dec 31, 2021

I only go here for my service Nick in service is the best takes great care of his customers and is always eager to assist with any additional needs when he can!!!

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Google Dec 30, 2021

My service experience here is always good. The team is thorough, quick, and efficient. Mike and the rest of the service crew are very courteous. They make caring for my Rogue easy as can be. Thank you.

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Google Dec 24, 2021

Mike McNeely did a great job explaining everything to me

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Google Dec 24, 2021

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Google Dec 24, 2021

Jimmy was an awesome person to work with and made my experience very easy and enjoyable.

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Google Dec 23, 2021

The service was quick and simple. The Nissan app that allows you to follow the process of your service is excellent. Staff was polite and efficient.

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Google Dec 23, 2021

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Google Dec 22, 2021

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Google Dec 19, 2021

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Google Dec 17, 2021

I have found that I am always treated with respect and listened to. The people working here function as a team, and they realize that they must carry out their functions to keep the team strong.

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Google Dec 16, 2021

Scheduled maintenance service. Courteous, friendly, and knowledgeable service. Will certainly return.

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Google Dec 16, 2021

The entire facility is great!

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Google Dec 15, 2021

Nick in service was great this was the car’s first service for oil change tire rotation and routine maintenance. I had questions about features on my car and Nick answered all my questions. Service Department is very efficient. GreaT job everyone.

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Google Dec 11, 2021

Excellent service!

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Google Dec 3, 2021

Wonderful Dealership…!! Vince did a Super job keeping me informed about my present oil change and future appointments…

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Google Dec 2, 2021

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Google Nov 28, 2021

Courteous and friendly. I had a walk in oil change. Did not oversell on the extras. I was happy that they honored my discount code that I had received via email from a different Nissan dealer. Overall, I was happy with their service.

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Google Nov 27, 2021

I scheduled a appointment for oil change and tire rotation. Arrived early and car was taken right in no waiting. Service employees were so friendly.

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Google Nov 26, 2021

I came in looking for a Nissan Sentra and was ready to prebuy one set to come in later this month when the salesman came back to tell me it just came off the truck Man was I happy I love the Sentras Thank you so much and Connor was so helpful

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Google Nov 17, 2021

i had an extended warranty and it was so nice that ken ganley dealt with the company and got everything arranged. that was great!

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Google Nov 16, 2021

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Google Nov 9, 2021

Was dealing with Nick, who was excellent, on a used 2017 Lincoln MKZ. Nick was very responsive to my various questions and was prompt in replying. In fairness the dealership had dropped the price of the vehicle, and was purportedly receiving several inquiries on it. Finance person would not budge off of the listed price. Vehicle only had one FOB and would not agree to provide another one. I knew this up front, so cannot fault the dealer ship. Nick had the vehicle shined up and full of fuel when I arrived (2hour + trip one way). Paper work was concluded efficiently ...

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Google Oct 28, 2021

We have been very happy with the experience of dealing with the sales team at Ganley. They took the time to understand what we needed and worked with us. I couldn’t be happier with my purchase.

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Google Oct 24, 2021

The transmission went out on our Armada in Ohio just as we were preparing to return to our home in Arizona. We also had to get to our granddaughter's wedding in West Virginia on the way. As soon as they got approval from Nissan's Good Will Program, Nick and his awesome team at Ganley's service department arranged to have a transmission delivered overnight and installed it the next day. We made it to the wedding on time, and were able to finish a 3000 mile trip back to Arizona. The new transmission is working great.

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DealerRater Oct 13, 2021

Great communication, everything was done on time and correctly, and I live the report with the images.

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DealerRater Oct 12, 2021

I had a 10:30 appt and my car was on the lift at 10:35. Very prompt. Very nice.

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DealerRater Oct 12, 2021

Nick in service is the best. He is always on top of things and extremely knowledgeable!

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DealerRater Oct 11, 2021

Dealership and service fine, the badgering and calls to take this survey afterward were a littl much this time.

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DealerRater Oct 9, 2021

My car has been serviced here since purchased new almost 11 years ago. I woudn't think to go anywhere else because of the superb job these guys do!

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DealerRater Oct 7, 2021

Very quick and painless buying experience. Each person we talked to did their job well.

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DealerRater Oct 6, 2021

Jake Pastva was friendly and very helpful. I initially was contacted by Renee Barker who was also helpful to find me the truck I wanted/needed. Felix Santiago in finance was also very courteous. Seems like you have a good team, keep up the good work. Mark

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Google Oct 6, 2021

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Google Oct 5, 2021

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Google Oct 5, 2021

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Google Oct 2, 2021

Very friendly staff and fantastic customer service! Mike was pleasant on the phone and didn’t make me (I’m ignorant about cars) feel small or belittled in any way. I felt heard, very valued and the timely service was outstanding!

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Google Oct 2, 2021

Oi Change and Tire Rotation Great Service..... Thanks

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DealerRater Oct 1, 2021

The shopping/buying process was great. However, when we came back to sign the final paperwork and take ownership of the car, we had to wait about an hour to be seen.

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DealerRater Oct 1, 2021

Staff was very personable! All were pleasant and friendly. Waiting area was nice and offered coffee and water.

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Google Oct 1, 2021

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DealerRater Oct 1, 2021

Ron Zurek, our salesperson, was extremely helpful and he went out of his way to make our experience easy. We are enjoying our new car.

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DealerRater Sep 29, 2021

My experience was very good. My salesman Dontae Craft was excellent, he was a big help!

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DealerRater Sep 28, 2021

Always professional, great friendly service, staff great about building relationships and I feel valued as a customer.

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DealerRater Sep 28, 2021

Chris went above and beyond to help me even though it was I-90 fault.

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