• Nissan

Ken Ganley Nissan

5180 Montville Dr
Medina, OH 44256

  • Sales: (888) 462-0993
  • Service: (888) 458-6036
  • Parts: (888) 523-6875

Ken Ganley Nissan is an independently operated dealership.

Service Reviews


See what customers are saying about Ken Ganley Nissan's Service Department 
Please feel free to click on Write a Review and tell us how you feel! 
gtabasso
12/22/2012 1:07:15 PM

Reason For Visit: Service 
I Recommend This Dealer: Yes 
Employee(s) Dealt With:
two different people
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Ganley Nissan:

I had my winter tires put on in a blizzard. They were fast, professional and helpful. I came in twice before and was told it was too warm and would chew up my tires. That honesty gets my business. I did teach the service advisor the difference between snow tires and winter tires though! :) As long as prices are competitive, I will be back.

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johnrb3
12/14/2012 8:44:01 AM

Reason For Visit: Service 
I Recommend This Dealer: Yes 
Employee(s) Dealt With:
Sean & Harold
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Ganley Nissan:

The service is just like "old times" when a person felt like their business was appreciated.....no matter how small or large the purchase. I even tried to tip the customer service reps. but they politely declined and said " we want you to know that we will provide this level of service every visit & if you become a loyal customer, we have done our job".
Ganely Nissan has a clean, comfortable area to sit and wait while service is completed. Kudos to you Ganely Nissan! I'll be back!

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tlcain
4/27/2011 9:31:13 AM

Reason For Visit: Service 
I Recommend This Dealer: Yes 
Employee(s) Dealt With:
Harold
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Ken Ganley Nissan:

Had an inspection on my car performed for free including brakes. Most dealers want $35 to do this. 

Was given a loaner car and when my car was not ready on time, I was given free oil changes and fuel in the loaner car. Additionally, I was able to use 10% off coupon and was given more off then I had anticipated. I signed up for the rewards program as well and was given more money off of future services. 

The only reason I gave a 4 instead of a 5 was because they initially ordered the wrong brake pads,(I have an Infiniti.) They overnighted the right ones and I had my car the next day. 

Oh, and they even washed my car.

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